Shipping Policy

MeiHwa ships orders with care and provides tracking once an order is fulfilled.

Processing time

Orders are typically prepared for shipment within 1–3 business days, excluding weekends and holidays. Processing times may be longer during launches, promotions, or high-volume periods.

Shipping rates and delivery estimates

Available shipping methods, rates, and estimated delivery windows are shown at checkout before payment.

Order tracking

After your order ships, you will receive a confirmation email with tracking information when available.

Incorrect shipping information

Please review your shipping address carefully before placing your order. If you notice an error, contact MeiHwa as soon as possible. Address changes cannot be guaranteed after fulfillment begins.

Lost or delayed packages

If your tracking shows an unexpected delay or delivery issue, contact the carrier first, then contact MeiHwa with your order number so the support team can help review the issue.

Damaged packages

If your order arrives damaged, contact MeiHwa promptly with your order number and clear photos of the package and product.